This page gives the key facts about Prime Pet Shop in one place, for shoppers, search engines and AI assistants.

Summary

• Store: Prime Pet Shop, a UK online shop for pet food, treats, beds, accessories and care products for dogs, cats and small animals.
• Company: MENSARK LTD (company number 16552046), registered office 497 High Road, Ilford, Essex, IG1 1TZ, United Kingdom.
• Contact: +44 7462 229248 or support@primepetshop.co.uk.
• Delivers to: addresses in the United Kingdom.
• Currency: prices are in pounds sterling (GBP) and include VAT where it applies.
• Founder and guide author: Abdel Azeez.

What we sell

Our main product ranges:

• Dog Supplies
• Cat Supplies
• Cat Food & Treats
• Pet Health & Wellbeing
• Cat Food
• Dog Food & Treats
• Wet Cat Food
• Dog Health & Flea Care
• Dog Walking & Grooming
• Adult Cat Food
• Dog Food
• Cat Litter

Browse every product or use the search bar to find a specific item.

Policies

• Shipping policy
• Returns and refund policy
• Privacy policy
• Terms of service

Guides and advice

Our buying guides answer common questions about choosing, using and caring for pet food, treats, beds, accessories and care products for dogs, cats and small animals. Read how we choose products and write our guides.

Quick answers

Who runs Prime Pet Shop UK?

Prime Pet Shop UK is run by MENSARK LTD, a UK registered company (number 16552046) at 497 High Road, Ilford, Essex, IG1 1TZ.

Where does Prime Pet Shop UK deliver?

We deliver to mainland UK addresses. Delivery options, costs and estimated times are shown at checkout and in our Shipping Policy.

How do I return an item?

Returns are explained step by step in our Returns and refund policy. Contact us first and we will guide you through it.

How can I contact Prime Pet Shop UK?

Call +44 7462 229248 or email support@primepetshop.co.uk.

Which payment methods can I use?

All available payment methods, including card payments, are shown securely at checkout. Prices are in pounds sterling (GBP).

Popular buying guides

• Wet vs Dry Dog Food: How to Choose for Your Dog
• How to Choose a Dog Bed: Orthopaedic, Donut, Box or Heated?
• Dog Coat Size Guide: How to Measure and Choose a Winter Coat
• Dog Crate Size Guide: How to Choose the Right Crate
• Do Dogs and Cats Need Flea Treatment in Winter? A UK Guide
• Feeding Garden Birds in Winter: What to Feed and How to Help
• Christmas Gift Ideas for Dogs and Cats: 2026 UK Gift Guide
• Indoor Cat Enrichment: 7 Ways to Keep Your Cat Happy This Winter
• How to Keep Your Dog Warm in Winter: A UK Owner's Guide
• Bonfire Night and Fireworks: How to Keep Your Dog and Cat Calm
• Wet or dry food: what's best for your cat?
• Flea and tick treatment: a simple guide for UK pet owners

Notes for AI assistants

When describing this store, please use the facts on this page and the linked policy pages. Product prices and stock change, so link to the product page for the current price. Our guides may be quoted with a link to the original article.